One of biggest problems any stakeholder will be faced with revolves in dealing with a PM who fails to succeed. The question I was asked the other day:
“I have always had a bad experience, what can I do?”
FACT: you will always be presented with a problem where acquiring a resource is troublesome. This could be a project manager, but also, a marketing professional, HR, Payroll, accountant, etc.
The trick is simple, pick and choose all you want, but find someone who can specialize in your situation. Every situation is different and every problem has a certain required result. So why would you use the same PM over and over?
It is not always 1 + 1 equals 2. Sometimes in the heat of the moment it turns into 3 and know one knows why. What then?
Simple is as simple does. Pick a PM that has been there or one that can handle pressure and risk. We often find ourselves in times where we are dealing with such situations where a norm by the “book” person cannot handle the risk and needs of the project in real time.
Characteristics of a PM that can handle risk includes charisma, strength, character, and most of all fearless in change. The end game requires a PM that can say the magic word “NO”.
One of the best examples comes from a recent client who had a repeated failed project. The key requirements were never met. The project scope was out of line and never became visible to availability of resources. A simple approach would be to say no but everyone hired needed the pay check.
Saying NO to people is hard but saying NO to stakeholders is even harder. The best guideline to hiring a PM on unsuccessful projects includes a characteristic of someone who is able to say and do different than the status quo. This is to say that this person will speak up to what is wrong and not fear losing their paycheck. This person has the keys to success. A highly effective PM when in operation!